How To Fix SKTA013 - No background process available or incorrect logon language

SAP Error Message - Details

• Message type: E = Error

• Message class: SKTA - Translation: Automatic Distribution

• Message number: 013

• Message text: No background process available or incorrect logon language

What causes this issue?

Automatic distribution cannot be scheduled for the target language that
you have selected.
This is for the following reasons:
No background processes have been set up on the application servers in
order to support the codepage of the target language.
The code page of your logon language is not compatible with the codepage
of the target language.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Find an application server that supports the codepage of the target
language and set up a background process there. Then log on to this
application server to schedule the automatic distribution run.
You need to log on to the system in a language that is compatiable with
the codepage of the target language. Ideally, you should log on in the
target langauge.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SKTA013 - No background process available or incorrect logon language ?

  The SAP error message SKTA013 indicates that there is an issue with the background processing system in SAP. This error can occur for a couple of reasons, primarily related to the availability of background processes or issues with the logon language settings. Here’s a breakdown of the causes, potential solutions, and related information:
  Causes:
  
  
  No Background Process Available: This typically means that there are no background work processes available to handle the job you are trying to execute. This can happen if:
  
  All background processes are busy.
  The background processing system is not configured correctly.
  There are insufficient resources allocated to the background processing.
  
  
  
  Incorrect Logon Language: This can occur if the logon language specified in the user profile does not match the language settings of the background job or if the language is not supported.
  
  
  Solutions:
  
  
  Check Background Process Availability:
  
  Go to transaction SM50 (Process Overview) to check the status of the background processes. Look for any processes that are busy or in error.
  If all background processes are busy, you may need to wait for them to complete or investigate what jobs are running.
  Ensure that the number of background processes is sufficient for your workload. You can adjust this in the instance profile settings.
  
  
  
  Adjust Background Job Configuration:
  
  Check the configuration of the background job in transaction SM37 (Job Monitoring) to see if there are any issues with the job definition.
  If necessary, increase the number of background work processes in the instance profile (transaction RZ10).
  
  
  
  Logon Language Settings:
  
  Verify the logon language settings in your user profile. You can check this in transaction SU01 (User Maintenance) by looking at the "Defaults" tab.
  Ensure that the language specified is supported and matches the language settings of the background job.
  
  
  
  Restart Background Processing:
  
  If you suspect that the background processing system is not functioning correctly, you may need to restart the SAP instance or the background processing service.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM50: Process Overview
  SM37: Job Monitoring
  SU01: User Maintenance
  RZ10: Profile Maintenance
  SM21: System Log
  
  
  
  SAP Notes: Check SAP Notes related to background processing and the specific error message for any updates or patches that may address the issue.
  
  
  System Resources: Ensure that your SAP system has adequate resources (CPU, memory) to handle background processing, especially during peak times.
  
  
  By following these steps, you should be able to diagnose and resolve the SKTA013 error in your SAP system. If the problem persists, consider reaching out to your SAP Basis team or SAP support for further assistance.