How To Fix SKIN_WORKBENCH014 - No user defined for service /sap/bc/contentserver

SAP Error Message - Details

• Message type: E = Error

• Message class: SKIN_WORKBENCH - Messages used in skin workbench

• Message number: 014

• Message text: No user defined for service /sap/bc/contentserver

What causes this issue?

Skin workbench uses /sap/bc/contentserver ICF service to display image
overview from a skin folder in the browser. There is currently no user
defined for service.

System Response

Image overview display is refused.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Start transaction SICF and define a user with anonymous access to
service.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SKIN_WORKBENCH014 - No user defined for service /sap/bc/contentserver ?

  The SAP error message SKIN_WORKBENCH014 indicates that there is no user defined for the service /sap/bc/contentserver. This typically occurs when the Content Server is not properly configured or when the necessary user credentials are missing or incorrect.
  Cause:
  
  Missing User Configuration: The user that is supposed to access the Content Server is not defined in the system.
  Incorrect User Credentials: The credentials provided for the Content Server may be incorrect or not properly set up.
  Service Not Active: The Content Server service may not be active or properly configured in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the Content Server.
  
  Solution:
  
  
  Define User for Content Server:
  
  Go to transaction SICF (HTTP Service Hierarchy Maintenance).
  Navigate to the service /sap/bc/contentserver.
  Check if a user is defined for this service. If not, you need to create a user or assign an existing user with the necessary permissions.
  
  
  
  Check User Credentials:
  
  Ensure that the user credentials (username and password) for the Content Server are correctly configured in the SAP system.
  You can check this in transaction SICF by selecting the service and reviewing the settings.
  
  
  
  Activate Content Server Service:
  
  Ensure that the Content Server service is active. In transaction SICF, right-click on the service and select "Activate Service" if it is not already active.
  
  
  
  Review Authorizations:
  
  Check the authorizations for the user defined for the Content Server. Ensure that the user has the necessary roles and permissions to access the Content Server.
  
  
  
  Check Content Server Configuration:
  
  Verify the configuration of the Content Server in the SAP system. This includes checking the connection settings and ensuring that the Content Server is reachable.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error. SAP Notes can provide additional insights or patches that may resolve the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SICF: For managing HTTP services.
  SU01: For user management.
  PFCG: For role management and authorization checks.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on configuring the Content Server and managing users.
  
  
  SAP Community: You can also check the SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  
  By following these steps, you should be able to resolve the SKIN_WORKBENCH014 error and ensure that the Content Server is properly configured and accessible.