How To Fix SK152 - Busy

SAP Error Message - Details

• Message type: E = Error

• Message class: SK - SAPcomm messages

• Message number: 152

• Message text: Busy

What causes this issue?

The addressees number was engaged every time it was dialled.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Re-send message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SK152 - Busy ?

  The SAP error message SK152 "Busy" typically indicates that a particular resource or transaction is currently in use or locked by another process. This can occur in various contexts within SAP, such as during data entry, report generation, or when trying to access certain functionalities.
  Causes:
  
  Locked Transactions: Another user or process is currently using the transaction or resource you are trying to access.
  Database Locks: A database lock may be in place due to ongoing transactions that have not yet been completed or released.
  Long-Running Processes: A background job or process that is taking longer than expected may be holding up resources.
  User Session Issues: Sometimes, user sessions may not be properly terminated, leading to locks on resources.
  
  Solutions:
  
  Wait and Retry: Often, simply waiting for a few moments and then retrying the action can resolve the issue, especially if it is due to a temporary lock.
  Check for Active Sessions: Use transaction codes like SM12 (to check for locks) or SM66 (to view active processes) to identify if another user or process is holding the lock.
  Release Locks: If you have the necessary authorizations, you can manually release locks in SM12. Be cautious when doing this, as it may affect other users.
  Contact System Administrator: If you are unable to resolve the issue, it may be necessary to contact your SAP system administrator for assistance. They can investigate further and may need to terminate long-running processes or sessions.
  Review Background Jobs: Check if there are any background jobs running that might be causing the lock. You can use transaction SM37 to monitor background jobs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12, SM66, and SM37 for monitoring locks, active processes, and background jobs.
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks and sessions.
  Documentation: Refer to SAP documentation or support notes for more detailed troubleshooting steps related to specific modules or transactions.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult SAP support or your organization's SAP help desk for further assistance.