How To Fix SK124 - Invalid receiver address

SAP Error Message - Details

• Message type: E = Error

• Message class: SK - SAPcomm messages

• Message number: 124

• Message text: Invalid receiver address

What causes this issue?

Invalid recipient address.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct recipient address and re-send message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SK124 - Invalid receiver address ?

  The SAP error message SK124 "Invalid receiver address" typically occurs in the context of SAP's communication and messaging systems, such as when sending messages via SAPconnect or when using the SAP Business Workflow. This error indicates that the system is unable to find a valid recipient for the message or communication being sent.
  Causes:
  
  Incorrect Email Address: The recipient's email address may be incorrectly formatted or not exist in the system.
  Missing User Data: The user profile for the intended recipient may not be properly set up in the SAP system, or the user may not have a valid email address assigned.
  Configuration Issues: There may be issues with the configuration of the SAPconnect settings or the mail server settings.
  Inactive User: The recipient's user account may be inactive or locked.
  Transport Layer Issues: Problems with the transport layer or network issues may prevent the message from being sent.
  
  Solutions:
  
  Verify Email Address: Check the email address of the recipient for any typos or formatting issues. Ensure it is correctly entered in the user profile.
  Check User Profile: Go to transaction code SU01 (User Maintenance) and verify that the recipient's user profile is active and has a valid email address assigned.
  Review SAPconnect Configuration: Use transaction code SCOT to check the configuration of SAPconnect. Ensure that the SMTP settings are correctly configured and that the mail server is reachable.
  Test Email Sending: Use transaction code SOST to check the status of sent messages. You can also send a test email to verify that the email functionality is working.
  Check User Status: Ensure that the user is not locked or inactive. If necessary, unlock or activate the user account.
  Consult Logs: Check the system logs for any additional error messages or information that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SOST: Send Requests
  
  
  Documentation: Refer to SAP Help documentation for SAPconnect and email configuration for detailed guidance on setting up and troubleshooting email communication.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the SK124 error message in your SAP system.