How To Fix SITS_MOBILE_RFID002 - Error; could not read RFID tag


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SITS_MOBILE_RFID - ITSmobile, Standard RFID Messages

  • Message number: 002

  • Message text: Error; could not read RFID tag

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SITS_MOBILE_RFID002 - Error; could not read RFID tag ?

    The SAP error message SITS_MOBILE_RFID002 indicates that the system was unable to read an RFID tag. This can occur in various scenarios, particularly in environments where RFID technology is used for tracking inventory, assets, or other items.

    Causes:

    1. Tag Issues: The RFID tag may be damaged, improperly encoded, or not compatible with the reader.
    2. Reader Malfunction: The RFID reader may be malfunctioning or not properly configured.
    3. Environmental Interference: Physical obstructions, electromagnetic interference, or environmental conditions (like moisture or metal surfaces) can affect the RFID signal.
    4. Configuration Errors: Incorrect settings in the SAP system or the RFID middleware can lead to communication issues.
    5. Network Issues: Problems with the network connection between the RFID reader and the SAP system can prevent data transmission.
    6. Software Bugs: There may be bugs or issues in the SAP application or the RFID integration software.

    Solutions:

    1. Check the RFID Tag: Inspect the RFID tag for physical damage and ensure it is properly encoded. Replace it if necessary.
    2. Test the RFID Reader: Verify that the RFID reader is functioning correctly. Test it with known working tags to ensure it can read them.
    3. Review Environmental Conditions: Ensure that the RFID reader is in an optimal location, free from interference from other devices or materials.
    4. Verify Configuration: Check the configuration settings in both the SAP system and the RFID middleware. Ensure that they are set up correctly for the specific RFID tags and readers being used.
    5. Network Connectivity: Ensure that the network connection is stable and that there are no issues with data transmission between the RFID reader and the SAP system.
    6. Update Software: Ensure that you are using the latest version of the SAP application and any related RFID integration software. Apply any patches or updates that may address known issues.
    7. Consult Documentation: Refer to SAP documentation or support resources for specific troubleshooting steps related to RFID integration.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or fixes related to the SITS_MOBILE_RFID002 error.
    • RFID Middleware: If you are using middleware for RFID integration, consult its documentation for troubleshooting steps.
    • Support Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.

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