How To Fix SITS_MOBILE010 - Send request canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: SITS_MOBILE - ITS Mobile

• Message number: 010

• Message text: Send request canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SITS_MOBILE010 - Send request canceled ?

  The SAP error message SITS_MOBILE010: Send request canceled typically occurs in the context of SAP Mobile applications, particularly when there is an issue with sending data from the mobile device to the SAP backend system. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.
  Causes:
  
  Network Issues: Poor or unstable network connectivity can lead to the cancellation of data transmission.
  Timeouts: If the request takes too long to process, it may time out and be canceled.
  User Action: The user may have manually canceled the request or navigated away from the application.
  Configuration Issues: Incorrect configuration settings in the mobile application or backend system can lead to this error.
  Data Validation Errors: If the data being sent does not meet the required validation criteria, the request may be canceled.
  Backend System Issues: Problems with the SAP backend system, such as performance issues or errors in processing the request, can also lead to this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the mobile device has a stable internet connection. Test the connection by accessing other online services.
  Increase Timeout Settings: If applicable, consider increasing the timeout settings for requests in the mobile application or backend system.
  Review User Actions: Confirm that the user did not inadvertently cancel the request. Provide training or guidance on how to properly use the application.
  Verify Configuration: Check the configuration settings in both the mobile application and the SAP backend to ensure they are correct and compatible.
  Data Validation: Review the data being sent to ensure it meets all validation criteria. Check for any missing or incorrect fields.
  Monitor Backend Performance: Investigate the performance of the SAP backend system. Look for any errors or performance bottlenecks that could affect request processing.
  Logs and Traces: Review logs and traces in both the mobile application and the SAP system to identify any specific errors or issues that occurred during the request.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SITS_MOBILE010 error.
  Documentation: Refer to the official SAP documentation for mobile applications for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the SITS_MOBILE010 error effectively.