How To Fix SIPT372 - FI document &1 &2 &3 cannot be printed; customer &4 not found

SIPT372 - Overview

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 372

• Message text: FI document &1 &2 &3 cannot be printed; customer &4 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT372 - FI document &1 &2 &3 cannot be printed; customer &4 not found ?

  The SAP error message SIPT372 indicates that there is an issue with printing a financial document (FI document) due to a missing customer record. The message typically includes placeholders for specific document numbers and customer information, which helps identify the context of the error.
  
  Cause:
  The error message SIPT372 occurs when the system attempts to print a financial document, but it cannot find the customer associated with that document. This can happen for several reasons:
  
  Customer Master Data Missing: The customer record may not exist in the system, or it may have been deleted or marked as inactive.
  Incorrect Customer Number: The customer number referenced in the document may be incorrect or may not match any existing customer in the database.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies in customer data.
  Authorization Issues: The user may not have the necessary authorizations to access the customer