How To Fix SIPT259 - Global deliveries can only accept a customer without address & VAT number

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 259

• Message text: Global deliveries can only accept a customer without address & VAT number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT259 - Global deliveries can only accept a customer without address & VAT number ?

  The SAP error message SIPT259 indicates that there is an issue with the customer data in relation to global deliveries. Specifically, it states that global deliveries can only accept a customer without an address and VAT number. This typically occurs when you are trying to create or process a global delivery for a customer that has an address and VAT number associated with it, which is not allowed for certain types of global deliveries.
  Cause:
  
  Customer Master Data: The customer you are trying to use for the global delivery has an address and VAT number defined in the customer master data.
  Global Delivery Configuration: The system is configured to only allow customers without an address and VAT number for global deliveries, possibly due to legal or compliance reasons.
  Transaction Type: The transaction type you are using may not support customers with full address details.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for display).
  Verify if the customer has an address and VAT number assigned.
  If the customer is intended to be used for global deliveries, consider creating a separate customer record without an address and VAT number for this purpose.
  
  
  
  Create a New Customer:
  
  If necessary, create a new customer record specifically for global deliveries without an address and VAT number (transaction code XD01 for create).
  Ensure that this customer is set up correctly for the intended global delivery process.
  
  
  
  Review Configuration:
  
  Consult with your SAP configuration team to review the settings related to global deliveries. There may be specific configurations that dictate how customer data is handled for these types of transactions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to global deliveries to understand any specific requirements or limitations.
  
  
  
  Testing:
  
  After making the necessary changes, test the global delivery process again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.
  Training: If this is a recurring issue, consider training for users involved in the global delivery process to ensure they understand the requirements for customer data.
  
  By following these steps, you should be able to resolve the SIPT259 error and successfully process your global deliveries.