How To Fix SIG802 - ************************************************************************

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 802

• Message text: ************************************************************************

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIG802 - ************************************************************************ ?

  The SAP error message SIG802 typically indicates a problem related to the system's ability to process a specific request or transaction. This error can arise from various underlying issues, such as configuration problems, data inconsistencies, or issues with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to this error.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Bugs: There may be bugs in the SAP software that lead to this error under certain conditions.
  Performance Issues: If the system is under heavy load, it may not be able to process requests in a timely manner, leading to errors.
  
  Solutions:
  
  Check Data Integrity: Review the data being processed for any inconsistencies or missing entries. Correct any issues found.
  Review Configuration Settings: Ensure that all relevant configuration settings are correct and aligned with the business processes.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action. If not, adjust the user roles accordingly.
  System Logs: Check the system logs (transaction codes like SLG1) for more detailed error messages that can provide insights into the root cause.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Applying a relevant note may resolve the issue.
  Performance Monitoring: Monitor system performance to identify any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help diagnose the issue, such as ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation for the specific module or functionality where the error occurred to understand any specific requirements or configurations.
  
  Always ensure that you have a backup of your data and configurations before making any changes to the system.