How To Fix SIG632 - External signature: Header data is not updated

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 632

• Message text: External signature: Header data is not updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIG632 - External signature: Header data is not updated ?

  The SAP error message SIG632, which states "External signature: Header data is not updated," typically occurs in the context of electronic signatures or document management within SAP systems. This error indicates that the header data associated with a document or transaction that requires an external signature has not been properly updated or synchronized.
  Causes:
  
  Missing or Incomplete Header Data: The header information required for the document or transaction may not have been filled out completely or correctly.
  Configuration Issues: There may be issues with the configuration of the electronic signature settings in the SAP system.
  Authorization Problems: The user attempting to sign the document may not have the necessary authorizations to update the header data.
  System Bugs or Inconsistencies: There may be bugs in the SAP system or inconsistencies in the data that prevent the header from being updated.
  
  Solutions:
  
  Check Header Data: Review the header data of the document or transaction to ensure that all required fields are filled out correctly. Make sure that the data is complete and valid.
  Review Configuration: Check the configuration settings for electronic signatures in the SAP system. Ensure that all necessary settings are correctly configured.
  User Authorizations: Verify that the user has the appropriate authorizations to perform the action. If not, work with your SAP security team to grant the necessary permissions.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  Consult Documentation: Review the SAP documentation related to electronic signatures and header data management for any additional guidance or troubleshooting steps.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and version.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  Testing in Development: If possible, replicate the issue in a development or test environment to troubleshoot without affecting production data.
  
  By following these steps, you should be able to identify the cause of the SIG632 error and implement a solution to resolve it.