How To Fix SIG617 - The document to be signed is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 617

• Message text: The document to be signed is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIG617 - The document to be signed is not available ?

  The SAP error message SIG617, which states "The document to be signed is not available," typically occurs in the context of electronic signatures or document management within SAP systems. This error indicates that the system cannot find the document that is supposed to be signed, which can happen for several reasons.
  Causes:
  
  Document Not Created: The document that needs to be signed may not have been created or saved properly in the system.
  Document Deletion: The document may have been deleted or archived, making it unavailable for signing.
  Incorrect Document Reference: The reference to the document in the signing process may be incorrect or corrupted.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  System Configuration: There may be issues with the configuration of the electronic signature functionality in the SAP system.
  
  Solutions:
  
  Verify Document Existence: Check if the document exists in the system. You can do this by navigating to the relevant transaction or using the document management system to search for the document.
  Check Document Status: Ensure that the document is in a status that allows it to be signed. If it is in a draft or archived state, it may not be available for signing.
  Review Document Reference: Ensure that the reference to the document in the signing process is correct. This may involve checking the parameters or settings used in the signing transaction.
  User Authorization: Verify that the user attempting to sign the document has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
  Consult System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Configuration Review: If the issue persists, review the configuration settings for electronic signatures in the SAP system. This may involve consulting with your SAP Basis or security team.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  Documentation: Review SAP documentation related to electronic signatures and document management for best practices and troubleshooting steps.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the SIG617 error and implement a solution to resolve it.