How To Fix SIG154 - Signing is canceled after & incorrect passwords

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 154

• Message text: Signing is canceled after & incorrect passwords

What causes this issue?

You have entered &V1& invalid passwords in a row. Signing is canceled
after &V1& unsuccessful attempts.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIG154 - Signing is canceled after & incorrect passwords ?

  The SAP error message SIG154, which states "Signing is canceled after & incorrect passwords," typically occurs in the context of digital signatures or secure transactions within the SAP system. This error indicates that the system has detected multiple incorrect password attempts for signing a document or transaction, leading to the cancellation of the signing process for security reasons.
  Cause:
  
  Incorrect Passwords: The primary cause of this error is the entry of incorrect passwords multiple times (usually more than the allowed limit).
  User Lockout: If the user account is locked due to too many failed login attempts, this can also trigger the error.
  Expired Password: The password may have expired, requiring a reset before it can be used for signing.
  Technical Issues: There may be underlying technical issues with the digital signature setup or the SAP system itself.
  
  Solution:
  
  Check Password: Ensure that you are entering the correct password. If you are unsure, try resetting your password.
  Account Status: Verify if your user account is locked. If it is, you may need to contact your SAP administrator to unlock it.
  Password Expiry: If your password has expired, follow the necessary steps to reset it.
  Wait and Retry: If you have exceeded the allowed number of incorrect attempts, you may need to wait for a certain period before trying again, as some systems have a lockout period.
  Check Digital Signature Configuration: Ensure that the digital signature configuration is set up correctly in the SAP system.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Documentation: Review the user documentation related to digital signatures in SAP for best practices and guidelines.
  Security Policies: Familiarize yourself with your organization’s security policies regarding password management and digital signatures.
  
  By following these steps, you should be able to resolve the SIG154 error and successfully complete the signing process in SAP.