How To Fix SIC_SRC_ENGINE008 - Fatal error calling search provider &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SIC_SRC_ENGINE - Messages for the engine of the search service

  • Message number: 008

  • Message text: Fatal error calling search provider &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SIC_SRC_ENGINE008 - Fatal error calling search provider &1 ?

    The SAP error message SIC_SRC_ENGINE008 indicates a fatal error when calling a search provider in the SAP system. This error typically occurs in the context of the SAP Search and Classification (TREX) engine or when using the SAP Enterprise Search functionality.

    Causes:

    1. Configuration Issues: The search provider may not be properly configured in the system.
    2. Network Issues: There could be network connectivity problems between the SAP system and the search provider.
    3. Service Unavailability: The search provider service may be down or not running.
    4. Authorization Issues: The user may not have the necessary authorizations to access the search provider.
    5. Data Issues: There may be issues with the data being indexed or searched, such as missing or corrupted data.
    6. System Resource Limitations: Insufficient system resources (CPU, memory) can lead to failures in processing search requests.

    Solutions:

    1. Check Configuration: Verify the configuration settings for the search provider in the SAP system. Ensure that all parameters are correctly set.
    2. Test Connectivity: Check the network connection to the search provider. You can use tools like ping or telnet to test connectivity.
    3. Restart Services: If the search provider service is down, restart it. This may involve restarting the TREX server or the relevant services in the SAP system.
    4. Review Authorizations: Ensure that the user has the necessary authorizations to perform the search operation. Check roles and permissions.
    5. Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context.
    6. Monitor System Resources: Use transaction ST02 (buffer management) and ST06 (OS monitoring) to check for resource bottlenecks. If necessary, allocate more resources to the system.
    7. Reindex Data: If there are data issues, consider reindexing the data in the search provider to ensure that it is up to date and consistent.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for Search and Classification or Enterprise Search for more detailed information on configuration and troubleshooting.
    • Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered and resolved the same error.

    If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.

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