How To Fix SIC_DUPL_HANA021 - Enable duplicate check only for address dependent Phone/Email

SAP Error Message - Details

• Message type: E = Error

• Message class: SIC_DUPL_HANA - Messages for Duplicate Check on Hana

• Message number: 021

• Message text: Enable duplicate check only for address dependent Phone/Email

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIC_DUPL_HANA021 - Enable duplicate check only for address dependent Phone/Email ?

  The SAP error message SIC_DUPL_HANA021 indicates that there is an issue with the duplicate check settings for phone numbers or email addresses in the SAP system, specifically when using the HANA database. This error typically arises when the system is configured to check for duplicates in a way that is not compatible with the data being processed.
  Cause:
  The error occurs when the duplicate check is enabled for fields that are not address-dependent, such as phone numbers or email addresses. In SAP, duplicate checks can be configured to be address-dependent or independent. If the system is set to perform a duplicate check on fields that are not configured to allow it, this error will be triggered.
  Solution:
  To resolve the SIC_DUPL_HANA021 error, you can take the following steps:
  
  
  Check Duplicate Check Settings:
  
  Go to the transaction code SICF (for checking the duplicate check settings).
  Review the settings for the duplicate check configuration. Ensure that the duplicate check is only enabled for address-dependent fields.
  
  
  
  Adjust Configuration:
  
  If the duplicate check is incorrectly configured, you may need to adjust the settings to ensure that it is only applied to address-dependent fields.
  You can do this by navigating to the relevant configuration area in the SAP system (e.g., customizing settings for customer/vendor master data).
  
  
  
  Review Data Entries:
  
  Check the data entries for phone numbers and email addresses to ensure they are correctly formatted and do not violate any constraints set by the duplicate check configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on configuring duplicate checks in your specific version of SAP.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the changes by attempting to create or update the records that previously triggered the error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SICF: Used for managing the Internet Communication Framework (ICF) services, which may include settings related to duplicate checks.
  SPRO: Access the SAP Reference IMG to navigate to the relevant configuration settings.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may provide additional insights or patches related to this error message.
  
  
  
  SAP Community:
  
  Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  
  By following these steps, you should be able to resolve the SIC_DUPL_HANA021 error and ensure that your duplicate check settings are correctly configured for your SAP environment.