How To Fix SIC_DUPL_HANA016 - Duplicate Check without address data (only CRM)

SAP Error Message - Details

• Message type: E = Error

• Message class: SIC_DUPL_HANA - Messages for Duplicate Check on Hana

• Message number: 016

• Message text: Duplicate Check without address data (only CRM)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIC_DUPL_HANA016 - Duplicate Check without address data (only CRM) ?

  The SAP error message SIC_DUPL_HANA016 indicates that there is a duplicate check issue occurring in the SAP system, specifically related to the Customer Relationship Management (CRM) module. This error typically arises when the system attempts to perform a duplicate check on business partner data but does not have the necessary address data to complete the check.
  Cause:
  The primary cause of this error is that the system is trying to validate or check for duplicates in business partner records, but it lacks the required address information. This can happen in scenarios where:
  
  The address data is missing or incomplete in the business partner master data.
  The configuration for duplicate checks is set up to require address data, but the data being processed does not include it.
  There may be issues with the data entry process or integration points that lead to missing address information.
  
  Solution:
  To resolve the SIC_DUPL_HANA016 error, you can take the following steps:
  
  
  Check Business Partner Data: Ensure that the business partner records being processed have complete and valid address information. This includes fields such as street, city, postal code, and country.
  
  
  Review Duplicate Check Configuration: 
  
  Go to the configuration settings for duplicate checks in the CRM system.
  Verify if the settings require address data for the duplicate check and adjust them if necessary. You may want to allow checks without address data if that fits your business process.
  
  
  
  Data Entry Process: Review the data entry process to ensure that all necessary fields, especially address fields, are being filled out correctly when creating or updating business partner records.
  
  
  Data Migration or Integration: If the data is being migrated from another system or integrated from external sources, ensure that the address data is being correctly mapped and transferred.
  
  
  Testing: After making the necessary adjustments, test the process again to ensure that the error does not reoccur.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or Knowledge Base Articles that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to business partner management (e.g., BP for business partner maintenance) to facilitate troubleshooting.
  Documentation: Review SAP documentation on duplicate checks in CRM to understand the requirements and configurations better.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.