How To Fix SHTTP831 - Ignored (check client under logon data)

SAP Error Message - Details

• Message type: E = Error

• Message class: SHTTP - Messages for Development Class SHTTP

• Message number: 831

• Message text: Ignored (check client under logon data)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SHTTP831 - Ignored (check client under logon data) ?

  The SAP error message SHTTP831 typically indicates an issue related to the HTTP connection or logon data when trying to access an SAP system via a web browser or an HTTP client. The message "Ignored (check client under logon data)" suggests that there is a problem with the client configuration in the logon data.
  Cause:
  
  Client Configuration: The client specified in the logon data may not be valid or may not exist in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations for the specified client.
  Incorrect Logon Data: The logon data (such as client number, user ID, password, etc.) may be incorrect or improperly formatted.
  Network Issues: There could be network-related issues preventing a proper connection to the SAP system.
  System Configuration: The SAP system may not be configured to accept connections from the specified client.
  
  Solution:
  
  Check Client Number: Verify that the client number specified in the logon data is correct and that the client exists in the SAP system.
  User Authorization: Ensure that the user has the necessary authorizations to log in to the specified client.
  Review Logon Data: Double-check the logon data for any typos or incorrect entries, including the user ID and password.
  Network Connectivity: Ensure that there are no network issues preventing access to the SAP system. Check firewall settings, proxy configurations, and network routes.
  SAP System Configuration: Consult with your SAP Basis team to ensure that the system is configured correctly to accept connections from the specified client.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on HTTP connections and logon procedures.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Transaction Codes: Use transaction codes like SU01 (User Maintenance) to check user authorizations and SCC4 (Client Administration) to verify client settings.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP Basis team or technical support for further investigation.