How To Fix SHTTP822 - Destination &: Could not decrypt proxy password

SAP Error Message - Details

• Message type: E = Error

• Message class: SHTTP - Messages for Development Class SHTTP

• Message number: 822

• Message text: Destination &: Could not decrypt proxy password

What causes this issue?

The system could not decrypt the encrypted proxy password for this
destination.

System Response

The entry is not processed.

How to fix this error?

Use transaction SM59 to enter the proxy logon data for this destination
again.
The specified password is copied to secure storage. The XPRA report
RSXPRARFCICF does not need to be executed again for this entry.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SHTTP822 - Destination &: Could not decrypt proxy password ?

  The SAP error message SHTTP822 indicates that there is an issue with decrypting the proxy password configured in the SAP system. This typically occurs when the system is unable to access the necessary keys or the configuration for the proxy settings is incorrect.
  Cause:
  
  Missing or Corrupted Key: The encryption key used to encrypt the proxy password may be missing or corrupted.
  Incorrect Configuration: The proxy settings in the SAP system may not be configured correctly, leading to issues in accessing the password.
  System Migration or Upgrade: If the system has been migrated or upgraded, the encryption keys may not have been transferred correctly.
  User Authorization Issues: The user or service account running the SAP instance may not have the necessary permissions to access the key storage.
  
  Solution:
  
  
  Check Encryption Keys:
  
  Verify that the encryption keys are present and correctly configured in the SAP system. You can check this in transaction STRUST (SSL Server Standard).
  If the keys are missing, you may need to recreate them or restore them from a backup.
  
  
  
  Review Proxy Configuration:
  
  Go to transaction SICF and check the configuration of the HTTP services. Ensure that the proxy settings are correctly defined.
  Check the transaction SMICM for ICM settings and ensure that the proxy settings are correctly set up.
  
  
  
  Re-enter Proxy Password:
  
  If you suspect that the password may have been changed or corrupted, try re-entering the proxy password in the relevant configuration settings.
  
  
  
  Check User Authorizations:
  
  Ensure that the user or service account running the SAP instance has the necessary authorizations to access the key storage.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages that may provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues related to proxy password decryption.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  STRUST: Manage SSL certificates and keys.
  SICF: Maintain HTTP services.
  SMICM: ICM Monitor for HTTP connections.
  SM21: System Log for error messages.
  
  
  
  Documentation: Refer to the official SAP documentation for detailed instructions on configuring HTTP proxy settings and managing encryption keys.
  
  
  By following these steps, you should be able to diagnose and resolve the SHTTP822 error in your SAP system.