How To Fix SHTTP817 - HTTP proxy &: Could not decrypt password


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SHTTP - Messages for Development Class SHTTP

  • Message number: 817

  • Message text: HTTP proxy &: Could not decrypt password

  • Show details Hide details
  • What causes this issue?

    The system could not decrypt the encrypted password for this HTTP proxy
    configuration.

    System Response

    The entry is not processed.

    How to fix this error?

    Use transaction SICF to enter the logon data for this HTTP proxy
    configuration again.
    To do this, choose <LS>Client</> -> <LS>Proxy Settings</>.
    The specified password is copied to secure storage.
    The XPRA report RSXPRARFCICF does not need to be executed again for this
    entry.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SHTTP817 - HTTP proxy &: Could not decrypt password ?

    The SAP error message SHTTP817 indicates that there is an issue with the HTTP proxy configuration, specifically related to the decryption of a password. This error typically arises when the system is unable to decrypt the password stored in the configuration for the HTTP proxy settings.

    Cause:

    1. Incorrect Password Configuration: The password for the HTTP proxy might be incorrectly configured or not matching the expected format.
    2. Encryption Key Issues: The encryption key used to encrypt the password may not be available or may have changed, leading to decryption failures.
    3. System Configuration Changes: Changes in system configuration or updates may have affected the ability to decrypt the password.
    4. Missing or Corrupted Files: The files or libraries required for encryption/decryption may be missing or corrupted.

    Solution:

    1. Check Proxy Configuration:

      • Go to the transaction code SOAMANAGER in SAP.
      • Navigate to the relevant service and check the HTTP proxy settings.
      • Ensure that the username and password are correctly entered.
    2. Re-enter Password:

      • If the password has been changed, re-enter the correct password in the configuration settings.
      • Make sure to save the changes.
    3. Check Encryption Settings:

      • Verify that the encryption settings are correctly configured in the SAP system.
      • If necessary, regenerate the encryption keys or reconfigure the encryption settings.
    4. Review System Logs:

      • Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
    5. Update SAP Kernel:

      • Ensure that your SAP kernel is up to date, as older versions may have bugs related to encryption and decryption.
    6. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: SOAMANAGER, SM21, SICF, SHTTP
    • SAP Notes: Always check for the latest SAP Notes related to HTTP proxy configuration and encryption issues.
    • Documentation: Review the official SAP documentation for configuring HTTP proxies and handling encryption settings.

    By following these steps, you should be able to resolve the SHTTP817 error and restore proper functionality to your HTTP proxy configuration in SAP.

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