How To Fix SHTTP813 - Destination &: Could not copy password to secure storage

SAP Error Message - Details

• Message type: E = Error

• Message class: SHTTP - Messages for Development Class SHTTP

• Message number: 813

• Message text: Destination &: Could not copy password to secure storage

What causes this issue?

The password could not be copied to secure storage.

System Response

The entry is not processed.

How to fix this error?

Use transaction SECSTORE to check whether a password exists for this
entry in secure storage. Delete this password before you schedule the
XPRA report RSXPRARFCICF again as a background job.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SHTTP813 - Destination &: Could not copy password to secure storage ?

  The SAP error message SHTTP813 indicates that there is an issue with copying the password to secure storage, which is often related to the configuration of the Secure Network Communications (SNC) or the Secure Store in SAP systems. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Insufficient Permissions: The user or service account running the SAP instance may not have the necessary permissions to write to the secure storage.
  Configuration Issues: There may be misconfigurations in the SNC settings or the secure storage configuration.
  Missing or Incorrect Secure Storage: The secure storage may not be properly set up or may be missing entirely.
  SAP Kernel Issues: There could be a problem with the SAP kernel version being used, which may not support certain features or configurations.
  Operating System Issues: The underlying operating system may have restrictions or issues that prevent access to secure storage.
  
  Solutions:
  
  Check Permissions: Ensure that the user or service account has the necessary permissions to access and write to the secure storage. This may involve checking file system permissions or user roles in the SAP system.
  Review SNC Configuration: Verify the SNC configuration in the SAP system. Ensure that the parameters related to secure storage are correctly set in the instance profile (e.g., snc/enable, snc/identity, etc.).
  Set Up Secure Storage: If secure storage is not set up, you may need to configure it. This can involve using transaction STRUST to manage certificates and secure storage settings.
  Update SAP Kernel: If you suspect that the issue is related to the SAP kernel, consider updating to a more recent version that may have bug fixes or improvements related to secure storage.
  Check Operating System Logs: Look at the operating system logs for any errors or warnings that might indicate issues with file permissions or access rights.
  
  Related Information:
  
  Transaction STRUST: This transaction is used to manage SSL certificates and secure storage in SAP. You can check the configuration and status of secure storage here.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation regarding SNC and secure storage for detailed configuration guidelines and best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed logs and information about your system configuration.