How To Fix SHTTP076 - HTTP protocol and HTTPS protocol not active for load balancing

SAP Error Message - Details

• Message type: E = Error

• Message class: SHTTP - Messages for Development Class SHTTP

• Message number: 076

• Message text: HTTP protocol and HTTPS protocol not active for load balancing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SHTTP076 - HTTP protocol and HTTPS protocol not active for load balancing ?

  The SAP error message SHTTP076 indicates that the HTTP and HTTPS protocols are not active for load balancing in your SAP system. This can occur in scenarios where you are trying to set up or use load balancing for your SAP Web Dispatcher or SAP application servers, and the necessary protocols are not configured correctly.
  Cause
  The primary causes for this error message include:
  
  Protocol Not Activated: The HTTP or HTTPS protocol is not activated in the SAP system profile or the instance profile.
  Configuration Issues: There may be misconfigurations in the SAP Web Dispatcher or the application server settings.
  Network Issues: There could be network-related issues preventing the protocols from being recognized or utilized.
  Missing SSL Configuration: If HTTPS is being used, the SSL configuration might be incomplete or incorrect.
  
  Solution
  To resolve the SHTTP076 error, you can follow these steps:
  
  
  Check Instance Profile:
  
  Go to transaction RZ10 to check the instance profile settings.
  Ensure that the parameters for HTTP and HTTPS are correctly set. Look for parameters like icm/server_port_0 (for HTTP) and icm/server_port_1 (for HTTPS).
  Example settings:
  
  icm/server_port_0 = PROT=HTTP,PORT=8000
  icm/server_port_1 = PROT=HTTPS,PORT=443
  
  
  
  
  
  Activate Protocols:
  
  If the protocols are not activated, you can activate them by adding the appropriate entries in the instance profile and then restarting the instance.
  
  
  
  Check SAP Web Dispatcher Configuration:
  
  If you are using SAP Web Dispatcher, ensure that it is configured to handle HTTP and HTTPS requests properly.
  Check the sapwebdisp.pfl configuration file for the correct settings.
  
  
  
  SSL Configuration:
  
  If using HTTPS, ensure that the SSL certificates are correctly installed and configured.
  Check the SSL settings in the instance profile and ensure that the necessary SSL libraries are available.
  
  
  
  Restart the Instance:
  
  After making changes to the instance profile or configuration files, restart the SAP instance to apply the changes.
  
  
  
  Check Logs:
  
  Review the ICM logs (transaction SMICM) for any additional error messages or warnings that could provide more context on the issue.
  
  
  
  Network Configuration:
  
  Ensure that there are no firewall or network issues blocking the HTTP/HTTPS ports.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  RZ10: Profile maintenance.
  SMICM: ICM monitor for checking HTTP/HTTPS status.
  SICF: Service activation for HTTP services.
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on configuring HTTP and HTTPS protocols in SAP systems.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to your version of SAP.
  
  
  By following these steps, you should be able to resolve the SHTTP076 error and ensure that the HTTP and HTTPS protocols are active for load balancing in your SAP environment.