How To Fix SHDB_PFW720 - Error caused by the collector process &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SHDB_PFW -

• Message number: 720

• Message text: Error caused by the collector process &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SHDB_PFW720 - Error caused by the collector process &1 ?

  The SAP error message SHDB_PFW720, which indicates an issue caused by the collector process, typically arises in the context of SAP's Batch Input Recording (SHDB). This error can occur for various reasons, often related to the configuration or execution of batch input sessions.
  Cause:
  
  
  Collector Process Issues: The error suggests that there is a problem with the collector process that is responsible for gathering data for batch input sessions. This could be due to:
  
  System resource limitations (e.g., memory or CPU).
  Configuration issues in the batch input setup.
  Problems with the underlying database or application server.
  Network issues affecting communication between components.
  
  
  
  Session Management: If there are too many sessions running or if sessions are not being processed correctly, it can lead to this error.
  
  
  Authorization Issues: Sometimes, the user executing the batch input may not have the necessary authorizations to perform the actions required.
  
  
  Solution:
  
  
  Check System Resources: Monitor the system's performance and resource usage. Ensure that there are sufficient resources (CPU, memory) available for the collector process to function properly.
  
  
  Review Batch Input Configuration: Verify the configuration settings for batch input sessions. Ensure that the settings are correct and that there are no conflicts.
  
  
  Session Management: 
  
  Check the status of existing batch input sessions. If there are too many sessions, consider processing or deleting unnecessary ones.
  Ensure that sessions are being processed in a timely manner.
  
  
  
  Authorization Check: Ensure that the user executing the batch input has the necessary authorizations. You can check this in transaction SU53 or by reviewing the user's roles and authorizations.
  
  
  System Logs: Check the system logs (transaction SM21) and the developer trace (transaction ST11) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Restart the Collector Process: If the issue persists, consider restarting the collector process or the application server to clear any temporary issues.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SHDB (Batch Input Recording), SM37 (Job Monitoring), and SM21 (System Log).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to batch input processing for best practices and troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.