How To Fix /SHCM/EMPLOYEE_BL063 - Multiple user IDs are not supported for an Employee.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SHCM/EMPLOYEE_BL -

  • Message number: 063

  • Message text: Multiple user IDs are not supported for an Employee.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SHCM/EMPLOYEE_BL063 - Multiple user IDs are not supported for an Employee. ?

    The SAP error message /SHCM/EMPLOYEE_BL063 indicates that there are multiple user IDs associated with a single employee record in the system, which is not supported. This typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee master data.

    Cause:

    1. Multiple User IDs: The primary cause of this error is that the employee record has been assigned more than one user ID in the system. This can happen due to data entry errors, system migrations, or incorrect configurations.
    2. Data Inconsistency: There may be inconsistencies in the employee data, such as duplicate entries or incorrect mappings between employee records and user IDs.
    3. Integration Issues: If the employee data is being integrated from another system (e.g., through an interface), it may lead to multiple user IDs being created for the same employee.

    Solution:

    1. Check Employee Records: Review the employee records in the system to identify if there are indeed multiple user IDs assigned. You can do this by navigating to the employee master data transaction (e.g., PA20 or PA30) and checking the user ID field.
    2. Consolidate User IDs: If multiple user IDs are found, determine which one should be retained and consolidate the records. This may involve:
      • Deleting or deactivating the duplicate user IDs.
      • Reassigning any necessary data or roles from the duplicate user IDs to the retained one.
    3. Data Cleanup: If the issue arose from a data migration or integration process, ensure that the data is cleaned up and that the integration logic prevents the creation of multiple user IDs for the same employee in the future.
    4. Consult Documentation: Refer to SAP documentation or support notes related to employee master data management for additional guidance on handling user IDs.
    5. Contact SAP Support: If the issue persists or if you are unsure about the steps to take, consider reaching out to SAP support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) to manage employee records.
    • User ID Management: Understand how user IDs are managed in your SAP system, including how they are assigned and the implications of having multiple IDs.
    • Data Governance: Implement data governance practices to prevent similar issues in the future, such as regular audits of employee records and user ID assignments.

    By addressing the root cause of the error and ensuring proper data management practices, you can resolve the issue and prevent it from occurring again.

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