How To Fix /SHCM/EMPLOYEE_BL035 - Dequeue for tag processing failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_BL -

• Message number: 035

• Message text: Dequeue for tag processing failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_BL035 - Dequeue for tag processing failed ?

  The SAP error message /SHCM/EMPLOYEE_BL035 Dequeue for tag processing failed typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee data and tag processing. This error indicates that there was an issue with the dequeue operation, which is related to locking mechanisms in SAP.
  Cause:
  
  
  Locking Issues: The error usually arises when there is a problem with the lock entries in the database. This can happen if:
  
  Another user or process is holding a lock on the same data.
  The system is unable to release a lock due to a timeout or other issues.
  There is a failure in the enqueue/dequeue mechanism.
  
  
  
  Database Issues: Sometimes, underlying database issues can lead to problems with locking and unlocking records.
  
  
  System Performance: High system load or performance issues can also lead to timeouts or failures in the dequeue process.
  
  
  Solution:
  
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. If you find locks that are no longer needed, you can delete them (ensure that you have the necessary authorizations and that it is safe to do so).
  
  
  Review Background Jobs: If there are background jobs running that might be holding locks, review and manage those jobs accordingly.
  
  
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling intensive jobs during off-peak hours.
  
  
  Transaction Retry: Sometimes, simply retrying the transaction after a short wait can resolve transient issues.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be specific fixes or recommendations provided by SAP.
  
  
  Contact SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps) to diagnose the issue further.
  User Authorizations: Ensure that users have the appropriate authorizations to perform the actions that are leading to this error.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the /SHCM/EMPLOYEE_BL035 Dequeue for tag processing failed error in your SAP system.