How To Fix /SHCM/EMPLOYEE_BL009 - Employee &1: error in inserting/updating the payment information


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SHCM/EMPLOYEE_BL -

  • Message number: 009

  • Message text: Employee &1: error in inserting/updating the payment information

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SHCM/EMPLOYEE_BL009 - Employee &1: error in inserting/updating the payment information ?

    The SAP error message /SHCM/EMPLOYEE_BL009 indicates that there is an issue with inserting or updating payment information for a specific employee in the SAP system. This error typically arises in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee payment data.

    Possible Causes:

    1. Data Validation Issues: The payment information being entered may not meet the required validation criteria. This could include incorrect formats, missing mandatory fields, or invalid values.
    2. Authorization Issues: The user attempting to make the changes may not have the necessary authorizations to update payment information for the employee.
    3. Database Constraints: There may be constraints in the database that prevent the insertion or update of records, such as unique constraints or foreign key constraints.
    4. Technical Issues: There could be underlying technical issues, such as database locks, system performance problems, or issues with the SAP application itself.
    5. Configuration Issues: Incorrect configuration settings in the HCM module could lead to problems when processing payment information.

    Solutions:

    1. Check Data Input: Review the payment information being entered for any errors. Ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats.
    2. Review Authorizations: Verify that the user has the necessary permissions to update the payment information. If not, consult with your SAP security team to obtain the required authorizations.
    3. Database Logs: Check the database logs for any errors or constraints that may be causing the issue. This can help identify if there are any underlying database problems.
    4. Transaction Codes: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for any inconsistencies or issues.
    5. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
    6. Consult Documentation: Review the SAP documentation related to the HCM module and payment processing for any specific guidelines or troubleshooting steps.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP HCM, such as PA30 (Maintain HR Master Data) and PA40 (Personnel Actions).
    • Tables Involved: Understand the tables involved in payment processing, such as P0008 (Basic Pay) and P0014 (Recurring Payments/Deductions).
    • User Roles: Ensure that user roles and profiles are correctly set up to allow for the necessary updates in the system.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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