How To Fix SH516 - The clock time is put back by 12 hours

SAP Error Message - Details

• Message type: E = Error

• Message class: SH - SAPhelp messages

• Message number: 516

• Message text: The clock time is put back by 12 hours

What causes this issue?

A time was chosen which lies outside the range of validity for
the time format "12 hours".

System Response

The time is reduced by 12 hours for display.

How to fix this error?

Choose the format "24 hours", if necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SH516 - The clock time is put back by 12 hours ?

  The SAP error message SH516, which states "The clock time is put back by 12 hours," typically occurs when there is a discrepancy between the system time on the SAP server and the time settings on the client machine or the database server. This can lead to issues with time-sensitive operations, such as scheduling jobs, timestamps on transactions, and other time-related functionalities.
  Cause:
  
  Time Zone Mismatch: The server and client may be set to different time zones, leading to a perceived time difference.
  System Clock Adjustment: The system clock on the server or client may have been manually adjusted or synchronized incorrectly, causing a backward shift in time.
  Daylight Saving Time (DST): Changes in daylight saving time settings can also lead to discrepancies if not configured correctly.
  Network Time Protocol (NTP) Issues: If the server relies on NTP for time synchronization and there are issues with the NTP server, it may lead to incorrect time settings.
  
  Solution:
  
  Check System Time: Verify the system time on both the SAP server and the client machine. Ensure they are set correctly and synchronized.
  Time Zone Settings: Ensure that the time zone settings on the SAP server and the client are consistent. You can check and adjust the time zone settings in the SAP system using transaction code SU01 for user profiles or RZ10 for instance profiles.
  NTP Configuration: If using NTP, ensure that the NTP service is running correctly and that the server is synchronized with a reliable time source.
  Restart Services: After making changes to the time settings, it may be necessary to restart the SAP services or the entire server to ensure that the changes take effect.
  Check for DST Changes: If applicable, verify that the daylight saving time settings are correctly configured on both the server and client.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to time synchronization and error SH516 for any specific patches or updates that may address the issue.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the time discrepancy.
  Documentation: Refer to SAP documentation regarding time management and system configuration for best practices on maintaining accurate time settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your system administrator or SAP support for further assistance.