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How To Fix SH020 - No user profile exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SH - SAPhelp messages

  • Message number: 020

  • Message text: No user profile exists

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SH020 - No user profile exists ?

    The SAP error message SH020, which states "No user profile exists," typically occurs when a user tries to access a transaction or function that requires a user profile that has not been created or assigned to them. This can happen in various scenarios, such as when a user is trying to access a specific SAP application or when certain user-specific settings are required.

    Causes:

    1. User Profile Not Created: The user profile has not been created for the user in the system.
    2. Profile Assignment: The user may not have the necessary profiles assigned to their user account.
    3. Authorization Issues: The user may not have the required authorizations to access the profile.
    4. System Configuration: There may be issues with the system configuration or user management settings.

    Solutions:

    1. Create User Profile:

      • If the user profile does not exist, an administrator can create it. This is typically done in transaction code SU01 (User Maintenance) or PFCG (Role Maintenance) where profiles can be assigned to users.
    2. Assign User Profile:

      • Ensure that the necessary profiles are assigned to the user. This can be done by checking the user’s roles and profiles in transaction SU01.
    3. Check Authorizations:

      • Verify that the user has the necessary authorizations to access the required profiles. This may involve checking the roles assigned to the user and ensuring they include the necessary authorizations.
    4. Consult with SAP Basis Team:

      • If the issue persists, it may be necessary to consult with the SAP Basis team or system administrator to check for any underlying configuration issues or to ensure that the user management settings are correctly configured.
    5. Review Documentation:

      • Check SAP documentation or support notes related to user profiles and authorizations for any specific guidance or troubleshooting steps.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • SUIM: User Information System (to check user authorizations)
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to user profiles and authorizations.

    • User Management Best Practices: Regularly review user profiles and roles to ensure they are up to date and that users have the necessary access to perform their job functions.

    By following these steps, you should be able to resolve the SH020 error and ensure that the user has the appropriate profile and access rights in the SAP system.

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