How To Fix SGT_01828 - No segmentation values saved

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 828

• Message text: No segmentation values saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_01828 - No segmentation values saved ?

  The SAP error message SGT_01828, which states "No segmentation values saved," typically occurs in the context of SAP's segmentation functionality, particularly when working with the SAP Customer Relationship Management (CRM) or SAP Marketing Cloud modules. This error indicates that the system was unable to save segmentation values for a particular operation, which can hinder the segmentation process.
  Causes:
  
  Missing or Incorrect Configuration: The segmentation settings may not be properly configured, leading to issues when trying to save segmentation values.
  Data Issues: There may be issues with the underlying data, such as missing or invalid entries that prevent the segmentation values from being saved.
  Authorization Issues: The user may not have the necessary permissions to save segmentation values.
  Technical Errors: There could be a technical issue or bug in the system that is preventing the operation from completing successfully.
  
  Solutions:
  
  Check Configuration: Review the segmentation configuration settings to ensure they are set up correctly. This includes checking the segmentation criteria and ensuring that all necessary fields are defined.
  Validate Data: Ensure that the data being used for segmentation is complete and valid. Look for any missing or incorrect entries that could be causing the issue.
  Review Authorizations: Check the user’s authorization roles to ensure they have the necessary permissions to perform segmentation operations.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to segmentation to see if there are any known issues or additional configuration steps required.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  Related Information:
  
  Segmentation in SAP: Segmentation is a process used in marketing and CRM to categorize customers or prospects based on specific criteria, allowing for targeted marketing efforts.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for CRM or other related transactions that may help in troubleshooting.
  SAP Notes: Search for SAP Notes related to the error message SGT_01828 in the SAP Support Portal for any specific fixes or updates.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.