How To Fix SGT_01614 - Create Segmentation structure with Characteristics as in source system

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 614

• Message text: Create Segmentation structure with Characteristics as in source system

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_01614 - Create Segmentation structure with Characteristics as in source system ?

  The SAP error message SGT_01614 typically occurs when there is an issue with creating a segmentation structure in SAP, particularly when the characteristics defined in the segmentation structure do not match those in the source system. This error is often encountered in the context of SAP Customer Relationship Management (CRM) or SAP Marketing Cloud, where segmentation is a key component for targeting and analyzing customer data.
  Cause:
  The error message SGT_01614 is usually triggered by one or more of the following reasons:
  
  
  Mismatch of Characteristics: The characteristics defined in the segmentation structure do not align with those available in the source system. This could be due to missing characteristics or differences in data types.
  
  
  Inconsistent Data Model: The data model in the source system may have changed, leading to inconsistencies with the segmentation structure.
  
  
  Configuration Issues: There may be configuration issues in the segmentation settings that prevent the system from recognizing the characteristics correctly.
  
  
  Transport Issues: If the segmentation structure was transported from one system to another (e.g., from development to production), there may have been issues during the transport process.
  
  
  Solution:
  To resolve the SGT_01614 error, you can follow these steps:
  
  
  Check Characteristics: Verify that all the characteristics defined in the segmentation structure exist in the source system. Ensure that they are correctly configured and active.
  
  
  Update Segmentation Structure: If there are changes in the source system, update the segmentation structure to reflect these changes. This may involve adding new characteristics or modifying existing ones.
  
  
  Review Data Model: Ensure that the data model in the source system is consistent and that all necessary fields are available for segmentation.
  
  
  Recreate Segmentation Structure: If the issue persists, consider deleting the existing segmentation structure and recreating it from scratch, ensuring that all characteristics are correctly defined.
  
  
  Check Transport Logs: If the segmentation structure was transported, check the transport logs for any errors or warnings that may indicate issues during the transport process.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to segmentation structures for any specific guidelines or troubleshooting steps.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Review SAP training materials and documentation related to segmentation and data modeling to ensure best practices are being followed.
  
  By following these steps, you should be able to identify and resolve the cause of the SGT_01614 error in your SAP system.