How To Fix SGT_01490 - Action cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 490

• Message text: Action cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_01490 - Action cancelled ?

  The SAP error message SGT_01490, which states "Action cancelled," typically occurs in the context of the SAP GTS (Global Trade Services) module. This error can arise during various processes, such as when trying to execute a specific action or transaction that is not completed successfully.
  Possible Causes:
  
  User Cancellation: The action may have been manually canceled by the user.
  System Configuration: There may be issues with the configuration settings in SAP GTS that prevent the action from being completed.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Data Issues: There may be missing or incorrect data that is required for the action to proceed.
  Technical Errors: There could be underlying technical issues, such as system performance problems or bugs in the software.
  
  Solutions:
  
  Check User Actions: Ensure that the action was not canceled by the user inadvertently. Review the steps taken before the error occurred.
  Review Configuration: Verify the configuration settings in SAP GTS to ensure they are set up correctly for the action you are trying to perform.
  Authorization Check: Confirm that the user has the necessary authorizations to execute the action. This may involve checking roles and permissions in the user profile.
  Data Validation: Check the data being processed for completeness and correctness. Ensure that all required fields are filled out and that the data adheres to the expected formats.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the action you are trying to perform.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Ensure that users are trained on the correct procedures for using SAP GTS to minimize the risk of errors.
  
  By following these steps, you should be able to identify the cause of the SGT_01490 error and implement a suitable solution.