How To Fix SGT_01323 - The records have not been saved to the database

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 323

• Message text: The records have not been saved to the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_01323 - The records have not been saved to the database ?

  The SAP error message SGT_01323, which states "The records have not been saved to the database," typically occurs in the context of data processing or data entry within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  
  Data Validation Issues: The data being entered may not meet the required validation rules. This could include missing mandatory fields, incorrect data formats, or values that do not comply with business rules.
  
  
  Authorization Issues: The user may not have the necessary permissions to save records in the database. This can happen if the user role does not include the required authorizations.
  
  
  Database Locking: The database might be locked due to another transaction or process that is currently using the same records. This can prevent new records from being saved.
  
  
  Technical Errors: There could be underlying technical issues, such as problems with the database connection, system performance issues, or bugs in the SAP application.
  
  
  Incomplete Configuration: If the system is not properly configured for the specific transaction or module, it may lead to errors when trying to save records.
  
  
  Solutions:
  
  
  Check Data Validity: Review the data being entered to ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats and business rules.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This may involve checking user roles and permissions in the SAP system.
  
  
  Check for Locks: Investigate if there are any locks on the database that might be preventing the save operation. You can use transaction codes like SM12 to check for locks.
  
  
  Technical Troubleshooting: If the issue persists, consider checking the system logs (transaction SLG1) for any error messages or warnings that could provide more context. Additionally, you may want to consult with your SAP Basis team to check for any database connectivity issues.
  
  
  Configuration Review: Ensure that the relevant configuration settings for the module or transaction are correctly set up. This may involve consulting with a functional consultant or reviewing configuration documentation.
  
  
  Contact SAP Support: If none of the above solutions resolve the issue, it may be necessary to contact SAP support for further assistance, especially if it appears to be a bug or a more complex technical issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check for locks), SLG1 (to view application logs), and SU53 (to analyze authorization issues).
  SAP Notes: Check the SAP Support Portal for any notes related to the error message SGT_01323, as there may be specific patches or updates that address this issue.
  User Documentation: Review any user manuals or documentation related to the specific module or transaction where the error occurred for additional guidance.
  
  By systematically addressing these potential causes and solutions, you should be able to resolve the error message SGT_01323 effectively.