How To Fix SGT_01097 - Cannot delete the same charact. &1 in segmentation struct. &2 twice.

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 097

• Message text: Cannot delete the same charact. &1 in segmentation struct. &2 twice.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_01097 - Cannot delete the same charact. &1 in segmentation struct. &2 twice. ?

  The SAP error message SGT_01097 indicates that there is an attempt to delete the same characteristic from a segmentation structure more than once. This typically occurs in the context of SAP's segmentation and targeting functionality, which is often used in marketing and sales scenarios.
  Cause:
  The error arises when:
  
  A user tries to delete a characteristic that has already been marked for deletion in the segmentation structure.
  The system does not allow the same characteristic to be deleted multiple times, as it can lead to inconsistencies in the segmentation data.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Segmentation Structure: 
  
  Go to the segmentation structure in question and verify the list of characteristics. Ensure that the characteristic you are trying to delete is not already marked for deletion.
  
  
  
  Remove Duplicate Deletion Attempts:
  
  If you have a script or a process that attempts to delete characteristics, ensure that it does not include the same characteristic multiple times.
  
  
  
  Refresh the Data:
  
  Sometimes, the system may not reflect the latest changes. Refresh the segmentation structure or log out and log back in to ensure that the latest state is being displayed.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to segmentation structures and characteristics to ensure that you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Segmentation Structures: These are used in SAP for defining how data is segmented for marketing and sales purposes. Each structure can contain various characteristics that define the segments.
  Characteristics: These are attributes or properties that can be used to segment data. Examples include customer demographics, purchase history, etc.
  SAP Marketing Cloud: If you are using SAP Marketing Cloud, ensure that you are familiar with the segmentation features and how to manage characteristics effectively.
  
  By following these steps, you should be able to resolve the error and manage your segmentation structures more effectively.