How To Fix SGT_01086 - Cannot change segmentation relevance in change mode

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 086

• Message text: Cannot change segmentation relevance in change mode

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_01086 - Cannot change segmentation relevance in change mode ?

  The SAP error message SGT_01086 ("Cannot change segmentation relevance in change mode") typically occurs when you are trying to modify the segmentation relevance of a characteristic in a change mode where such changes are not allowed. This is often related to the configuration of segmentation in SAP systems, particularly in the context of SAP Customer Relationship Management (CRM) or SAP Marketing.
  Cause:
  
  Change Mode Restrictions: The error indicates that the system is in a mode that does not permit changes to the segmentation relevance of a characteristic. This is often the case when the characteristic is already being used in a segmentation model or has been activated.
  Active Segmentation Models: If the characteristic is part of an active segmentation model, the system will prevent changes to its relevance to maintain data integrity.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to make changes to segmentation settings.
  
  Solution:
  
  Check Segmentation Model: Ensure that the characteristic you are trying to change is not currently being used in an active segmentation model. If it is, you may need to deactivate the model or remove the characteristic from it before making changes.
  Switch to Correct Mode: If you are in a mode that does not allow changes, switch to the appropriate mode that permits modifications. This may involve using a different transaction or navigating to a different part of the configuration.
  Review Authorizations: Check if you have the necessary authorizations to make changes to segmentation settings. If not, contact your system administrator to obtain the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on changing segmentation relevance and the implications of such changes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to segmentation and marketing.
  SAP Notes: Look for SAP Notes related to segmentation and error SGT_01086 for any patches or updates that may address this issue.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.