How To Fix SGT_01062 - You can only assign segmentation-relevant characteristics

SAP Error Message - Details

• Message type: E = Error

• Message class: SGT_01 - SGT_01

• Message number: 062

• Message text: You can only assign segmentation-relevant characteristics

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

In the transaction <ZH>CT04</>, select <ZK>Relevant for Segmentation</>
in the <ZK>Additional data</> tab.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SGT_01062 - You can only assign segmentation-relevant characteristics ?

  The SAP error message SGT_01062, which states "You can only assign segmentation-relevant characteristics," typically occurs in the context of SAP's segmentation functionality, particularly when working with the SAP Customer Relationship Management (CRM) or SAP Marketing Cloud modules. This error indicates that you are trying to assign a characteristic that is not relevant for segmentation purposes.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Non-Segmentation Characteristic: The characteristic you are trying to assign is not defined as a segmentation-relevant characteristic in the system.
  Incorrect Configuration: The configuration settings for segmentation may not include the characteristic you are trying to use.
  Data Model Issues: The data model may not support the characteristic for segmentation, or it may not be activated for the specific segmentation scenario you are working with.
  
  Solution:
  To resolve the SGT_01062 error, you can take the following steps:
  
  
  Check Characteristic Relevance:
  
  Verify if the characteristic you are trying to assign is marked as segmentation-relevant. You can do this by checking the configuration settings in the SAP system.
  Go to the relevant customizing transaction (e.g., SPRO) and navigate to the segmentation settings to review the characteristics.
  
  
  
  Modify Segmentation Settings:
  
  If the characteristic is not marked as segmentation-relevant, you may need to modify the settings to include it. This typically involves customizing the segmentation model to add the characteristic.
  
  
  
  Use Alternative Characteristics:
  
  If the characteristic is not relevant for segmentation and cannot be changed, consider using alternative characteristics that are defined as segmentation-relevant.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help resources related to segmentation to understand which characteristics are supported and how to configure them properly.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be fixes or enhancements related to segmentation functionality.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and requirements.
  
  
  
  Related Information:
  
  Segmentation in SAP: Segmentation is a process used in marketing and CRM to categorize customers or prospects based on specific characteristics for targeted marketing efforts.
  Customizing Segmentation: The customization of segmentation settings can be done through the SAP implementation guide (IMG) under the relevant modules (CRM or Marketing).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on segmentation-related errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.