How To Fix SFW337 - PRELOCK call for &1, &2 objects

SAP Error Message - Details

• Message type: E = Error

• Message class: SFW - Messages for Switch Framework

• Message number: 337

• Message text: PRELOCK call for &1, &2 objects

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SFW337 - PRELOCK call for &1, &2 objects ?

  The SAP error message SFW337 indicates that there is a problem with the pre-locking of objects during a software component installation or upgrade. This error typically occurs in the context of Software Logistics, particularly when dealing with Software Update Manager (SUM) or similar tools.
  Cause:
  The error message SFW337 is usually triggered by one of the following reasons:
  
  Locking Issues: The system is unable to acquire the necessary locks on the specified objects (&1, &2) due to existing locks held by other processes or transactions.
  Database Issues: There may be issues with the database that prevent the locking mechanism from functioning correctly.
  Configuration Problems: Incorrect configuration settings in the system can lead to locking issues.
  Long-running Transactions: If there are long-running transactions that hold locks on the objects, it can lead to this error.
  
  Solution:
  To resolve the SFW337 error, you can take the following steps:
  
  
  Check for Existing Locks:
  
  Use transaction code SM12 to check for existing locks on the objects mentioned in the error message. If you find locks that are no longer needed, you can delete them (ensure that you understand the implications of doing so).
  
  
  
  Review Long-running Transactions:
  
  Use transaction code SM66 to monitor active processes in the system. Identify any long-running transactions that may be holding locks and consider terminating them if appropriate.
  
  
  
  Database Consistency Check:
  
  Perform a database consistency check to ensure that there are no underlying issues with the database that could be causing the locking problems.
  
  
  
  Restart the Process:
  
  Sometimes, simply restarting the Software Update Manager or the relevant process can resolve transient locking issues.
  
  
  
  Check System Configuration:
  
  Review the configuration settings related to the software component installation or upgrade to ensure they are correct.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SM66 (for monitoring active processes), and ST22 (for dumps) to help diagnose issues.
  SAP Notes: Regularly check for updates and notes related to your specific SAP version and components, as they may contain important information regarding known issues and fixes.
  Documentation: Review the official SAP documentation for Software Update Manager and related tools for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the SFW337 error effectively.