How To Fix SFW291 - &2 &1: Error occurred while getting server list

SAP Error Message - Details

• Message type: E = Error

• Message class: SFW - Messages for Switch Framework

• Message number: 291

• Message text: &2 &1: Error occurred while getting server list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SFW291 - &2 &1: Error occurred while getting server list ?

  The SAP error message SFW291 typically indicates that there was an issue while trying to retrieve the server list, which can occur in various scenarios, particularly in a system landscape involving multiple application servers or when using the SAP Web Dispatcher.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP application server and the database or other servers.
  Configuration Errors: Incorrect configuration in the SAP system, such as issues in the instance profile or the SAP kernel.
  Service Unavailability: The service that provides the server list may be down or not properly configured.
  Authorization Issues: The user may not have the necessary authorizations to access the server list.
  Load Balancer Issues: If using a load balancer, it may not be properly configured to route requests to the correct application servers.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the servers. You can use tools like ping or traceroute to diagnose connectivity problems.
  Review Configuration: Check the instance profile and ensure that all necessary parameters are correctly set. Pay special attention to parameters related to the server list and load balancing.
  Restart Services: If a service is down, try restarting the relevant SAP services or the entire SAP system.
  Check Authorizations: Verify that the user has the necessary authorizations to access the server list. You may need to consult with your SAP security team.
  Review Load Balancer Settings: If applicable, check the configuration of the load balancer to ensure it is correctly routing requests to the available application servers.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting steps based on your specific system configuration.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  Transaction Codes: Use transaction codes like SM51 (to view active servers) and SM12 (to check for locked entries) to gather more information about the system's state.
  
  By following these steps, you should be able to diagnose and resolve the SFW291 error in your SAP environment.