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How To Fix SFW039 - UPG_GET_UPGRADE_INFO returned error &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SFW - Messages for Switch Framework

  • Message number: 039

  • Message text: UPG_GET_UPGRADE_INFO returned error &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SFW039 - UPG_GET_UPGRADE_INFO returned error & ?

    The SAP error message SFW039, specifically the part that mentions "UPG_GET_UPGRADE_INFO returned error &", typically indicates an issue during the upgrade process of an SAP system. This error can arise from various underlying causes, and addressing it usually involves a few steps to diagnose and resolve the issue.

    Possible Causes:

    1. Missing or Incomplete Upgrade Files: The upgrade files required for the process may be missing or not properly extracted.
    2. Incorrect System Configuration: The system may not be configured correctly for the upgrade, including parameters in the instance profile or missing prerequisites.
    3. Database Issues: There may be issues with the database, such as connectivity problems or missing database objects.
    4. Insufficient Authorizations: The user executing the upgrade may not have the necessary authorizations to perform the upgrade tasks.
    5. Incompatibility Issues: There may be compatibility issues with the current version of SAP or the components being upgraded.

    Solutions:

    1. Check Upgrade Files: Ensure that all necessary upgrade files are present and correctly extracted. Verify the integrity of the files.
    2. Review Configuration: Check the system configuration settings in the instance profile and ensure that all prerequisites for the upgrade are met.
    3. Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any errors in the database logs.
    4. User Authorizations: Verify that the user executing the upgrade has the necessary authorizations. You may need to consult with your SAP Basis team to ensure proper roles are assigned.
    5. Review Logs: Check the upgrade logs for more detailed error messages that can provide insight into what went wrong. Look for any specific error codes or messages that can guide troubleshooting.
    6. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently updates their knowledge base with solutions for common issues encountered during upgrades.
    7. Consult SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for assistance. They can provide more tailored guidance based on your specific system configuration and upgrade scenario.

    Related Information:

    • SAP Upgrade Guide: Always refer to the official SAP upgrade guide for the specific version you are upgrading to, as it contains detailed steps and prerequisites.
    • SAP Community: The SAP Community forums can be a valuable resource for finding similar issues faced by other users and the solutions they found.
    • System Logs: Check the system logs (transaction SM21) and the developer traces (transaction ST22) for any additional error messages that may provide more context.

    By following these steps, you should be able to identify the cause of the SFW039 error and implement a solution to resolve it.

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