How To Fix SF801 - Document not found

SAP Error Message - Details

• Message type: E = Error

• Message class: SF - SAPfind: Message Texts

• Message number: 801

• Message text: Document not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SF801 - Document not found ?

  The SAP error message SF801, which states "Document not found," typically occurs when the system is unable to locate a specific document that is being referenced in a transaction or process. This error can arise in various contexts, such as when trying to access a document in SAP SuccessFactors or other SAP modules.
  Causes of SF801 Error
  
  Incorrect Document ID: The document ID or reference number you are trying to access may be incorrect or mistyped.
  Document Deletion: The document may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  System Configuration: There may be issues with the configuration of the document management system or the specific module you are using.
  Data Synchronization Issues: If the system is integrated with other applications, there may be synchronization issues causing the document to be unavailable.
  
  Solutions to SF801 Error
  
  Verify Document ID: Double-check the document ID or reference number you are using to ensure it is correct.
  Check Document Status: Confirm whether the document is still active and has not been deleted or archived.
  Review User Permissions: Ensure that you have the necessary permissions to access the document. If not, contact your system administrator to request access.
  Consult System Logs: Check the system logs for any additional error messages or information that may provide insight into the issue.
  Reconfigure Document Management: If the issue is related to system configuration, consult with your SAP Basis or technical team to review and correct any configuration settings.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SF801 error. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the official SAP documentation for the specific module you are using to understand how document management works and any related settings.
  Community Forums: Engage with SAP community forums or user groups where you can find discussions related to similar issues and potential solutions.
  
  By following these steps, you should be able to diagnose and resolve the SF801 error in your SAP environment.