How To Fix SF662 - The mail function has been deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: SF - SAPfind: Message Texts

• Message number: 662

• Message text: The mail function has been deactivated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SF662 - The mail function has been deactivated ?

  The SAP error message SF662, which states "The mail function has been deactivated," typically occurs when the mail functionality in the SAP system is not properly configured or has been disabled. This can affect various functionalities, such as sending notifications or alerts via email.
  
  Cause:
  
  Mail Functionality Disabled: The mail function may have been explicitly disabled in the system settings.
  
  Configuration Issues: The SAP system may not be properly configured to send emails, which can include missing SMTP settings or incorrect parameters.
  Authorization Issues: The user may not have the necessary authorizations to send emails.
  Technical Issues: There may be underlying technical issues with the mail server or network connectivity.
  
  
  Solution:
  
  
  Check Mail Configuration:
  
  Go to transaction code SCOT (SAPconnect Administration).
  Ensure that the SMTP node is configured correctly and is active.
  Check the settings for the mail server, including the host name, port, and any authentication details.
  
  
  
  Activate Mail Functionality:
  
  If the mail function is deactivated, you may need to activate