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How To Fix SF462 - All manual menu tree changes were deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SF - SAPfind: Message Texts

  • Message number: 462

  • Message text: All manual menu tree changes were deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SF462 - All manual menu tree changes were deleted ?

    The SAP error message SF462, which states "All manual menu tree changes were deleted," typically occurs in the context of the SAP GUI when there are issues related to the user-specific menu settings or when changes made to the menu tree are not being saved or are being reset.

    Cause:

    1. User Profile Reset: The user profile may have been reset or corrupted, leading to the loss of manual changes made to the menu tree.
    2. Transport Requests: If there are transport requests that affect the menu tree, they might overwrite user-specific settings.
    3. System Upgrade or Patch: An upgrade or patch to the SAP system may have reset user-specific settings.
    4. Authorization Issues: Lack of proper authorizations may prevent the saving of changes to the menu tree.
    5. System Configuration: Changes in system configuration or settings by an administrator can lead to the deletion of manual changes.

    Solution:

    1. Recreate Menu Changes: If the changes are lost, you may need to manually recreate the menu tree changes.
    2. Check User Profile: Ensure that your user profile is correctly set up and not corrupted. You can try logging in with a different user to see if the issue persists.
    3. Review Transport Requests: Check if any recent transport requests have affected the menu tree. If so, you may need to coordinate with your Basis team to resolve this.
    4. Authorization Check: Verify that you have the necessary authorizations to make changes to the menu tree. If not, contact your system administrator.
    5. System Logs: Check system logs for any errors or warnings that might provide more context on why the changes were deleted.
    6. SAP Notes: Look for relevant SAP Notes that might address this specific issue. SAP frequently updates its knowledge base with solutions for known issues.

    Related Information:

    • SAP GUI Customization: Familiarize yourself with how to customize the SAP GUI menu tree and the implications of doing so.
    • User Settings: Understand how user settings are stored and managed in SAP, including the use of transaction codes like SU01 (User Maintenance) and SU3 (Maintain User Profile).
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Documentation: Refer to SAP documentation for detailed instructions on managing user menus and profiles.

    If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP Basis team or SAP support for further investigation.

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