How To Fix SF369 - Nodes used more than once cannot have any subnodes

SAP Error Message - Details

• Message type: E = Error

• Message class: SF - SAPfind: Message Texts

• Message number: 369

• Message text: Nodes used more than once cannot have any subnodes

What causes this issue?

You tried to add a subnode to a node which is used more than once in a
structure. A node which is used more than once may not have a subnode.

System Response

The function cannot be executed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SF369 - Nodes used more than once cannot have any subnodes ?

  The SAP error message SF369, which states "Nodes used more than once cannot have any subnodes," typically occurs in the context of SAP SuccessFactors when dealing with the configuration of the organizational structure or when setting up the hierarchy in the system. This error indicates that a node (such as an organizational unit or position) is being reused in multiple places within the hierarchy, and as a result, it cannot have any subnodes.
  Cause:
  
  Node Reuse: The primary cause of this error is that a node is being referenced in multiple locations within the organizational structure. In SAP SuccessFactors, each node should be unique in its context, and if a node is already being used as a parent node, it cannot have subnodes.
  Hierarchy Configuration: Incorrect configuration of the hierarchy where nodes are not properly defined or structured can lead to this error.
  
  Solution:
  
  Review Node Usage: Check the organizational structure to identify where the node is being reused. Ensure that each node is only used once in the hierarchy.
  Modify Hierarchy: If a node is being used in multiple places, you may need to restructure your hierarchy. This could involve:
  
  Removing the node from one of its current locations.
  Creating a new node if necessary to maintain the structure without duplication.
  
  
  Check Subnodes: Ensure that any subnodes you are trying to add are not being added to a node that is already being used elsewhere in the hierarchy.
  Validation: After making changes, validate the hierarchy to ensure that it complies with the requirements of the system and does not produce any further errors.
  
  Related Information:
  
  Documentation: Refer to SAP SuccessFactors documentation for guidelines on setting up the organizational structure and understanding node relationships.
  Support: If the issue persists after attempting the above solutions, consider reaching out to SAP Support or consulting with an SAP SuccessFactors expert for further assistance.
  Best Practices: When designing your organizational structure, it is advisable to plan the hierarchy carefully to avoid such conflicts. Use unique identifiers for nodes and maintain a clear structure to prevent reuse issues.
  
  By following these steps, you should be able to resolve the SF369 error and ensure that your organizational structure is correctly configured in SAP SuccessFactors.