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How To Fix SERVICES_CMS089 - Receivable does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SERVICES_CMS - Message class for CMS Services

  • Message number: 089

  • Message text: Receivable does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SERVICES_CMS089 - Receivable does not exist ?

    The SAP error message SERVICES_CMS089: Receivable does not exist typically occurs in the context of financial transactions, particularly when dealing with accounts receivable or billing processes. This error indicates that the system cannot find a specific receivable entry that is expected to exist in the database.

    Causes:

    1. Incorrect Document Number: The document number or reference you are trying to access may be incorrect or mistyped.
    2. Data Deletion: The receivable entry may have been deleted or archived, making it unavailable for the current transaction.
    3. Incorrect Configuration: There may be configuration issues in the system that prevent the receivable from being recognized.
    4. Timing Issues: The receivable may not have been created yet due to timing issues in the transaction processing.
    5. Authorization Issues: The user may not have the necessary permissions to view the receivable.

    Solutions:

    1. Verify Document Number: Double-check the document number or reference you are using to ensure it is correct.
    2. Check for Deletion: Investigate whether the receivable has been deleted or archived. You may need to consult with your finance team or check the relevant tables in the database.
    3. Review Configuration: Ensure that the configuration settings related to accounts receivable and billing are correctly set up in your SAP system.
    4. Transaction Timing: If the receivable is expected to be created as part of a process, ensure that all prior steps have been completed successfully.
    5. User Authorization: Check if the user has the necessary authorizations to access the receivable. If not, you may need to adjust user roles or permissions.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like FB03 (Display Document) or FBL5N (Customer Line Item Display) to investigate the receivable entries.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Consult Documentation: Review the SAP documentation related to accounts receivable and billing processes for more context on how receivables are managed in your system.

    If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP financial modules for further assistance.

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