How To Fix SERVICES_CMS047 - Duplicate values exist for Object External ID

SAP Error Message - Details

• Message type: E = Error

• Message class: SERVICES_CMS - Message class for CMS Services

• Message number: 047

• Message text: Duplicate values exist for Object External ID

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SERVICES_CMS047 - Duplicate values exist for Object External ID ?

  The SAP error message SERVICES_CMS047 indicates that there are duplicate values for an Object External ID in the system. This typically occurs in scenarios where unique identifiers are expected, such as when importing or creating records in SAP systems, particularly in the context of SAP Customer Management or SAP Cloud for Customer.
  Cause:
  
  Duplicate Data Entry: The most common cause is that the same Object External ID has been used for multiple records. This can happen during data migration, integration, or manual entry.
  Data Import Issues: If you are importing data from an external source, the source data may contain duplicates that are not being handled correctly.
  Configuration Errors: There may be issues with the configuration of the system that allows for duplicate entries when it should not.
  
  Solution:
  
  
  Identify Duplicates: 
  
  Use transaction codes or reports to identify where the duplicates exist. You can run queries to check for duplicate Object External IDs in the relevant tables.
  
  
  
  Data Cleanup:
  
  Once duplicates are identified, you will need to decide which records to keep and which to delete or merge. This may involve manual review or automated scripts depending on the volume of data.
  
  
  
  Adjust Data Import Process:
  
  If the error occurs during data import, ensure that the source data is cleaned up to remove duplicates before importing.
  Implement checks in the data import process to prevent duplicates from being created in the first place.
  
  
  
  Review Configuration:
  
  Check the configuration settings in your SAP system to ensure that the Object External ID is set to be unique. This may involve reviewing the data model or settings in the relevant modules.
  
  
  
  Testing:
  
  After making changes, conduct thorough testing to ensure that the issue is resolved and that no new duplicates are being created.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for specific modules (like SAP Customer Management) for guidelines on managing Object External IDs.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have faced similar issues.
  
  By following these steps, you should be able to resolve the SERVICES_CMS047 error and prevent it from occurring in the future.