How To Fix SEPM_TEST220 - Retrieving EPM context data has failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPM_TEST - Messages from EPM test utilities

• Message number: 220

• Message text: Retrieving EPM context data has failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPM_TEST220 - Retrieving EPM context data has failed ?

  The SAP error message SEPM_TEST220, which indicates that "Retrieving EPM context data has failed," typically occurs in the context of SAP's Enterprise Performance Management (EPM) solutions, such as SAP BPC (Business Planning and Consolidation) or SAP Analytics Cloud. This error can arise due to various reasons, including configuration issues, connectivity problems, or data inconsistencies.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the EPM add-in or the underlying data source can lead to this error.
  Connectivity Problems: Issues with the connection to the backend system (e.g., SAP BW, SAP HANA) can prevent the retrieval of context data.
  Authorization Issues: The user may not have the necessary authorizations to access the required data or context.
  Data Model Issues: Problems with the data model, such as missing or inconsistent data, can also trigger this error.
  Network Issues: Temporary network issues or server downtime can affect data retrieval.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings in the EPM add-in or the relevant application.
  Ensure that the connection parameters (e.g., server name, client, user credentials) are correct.
  
  
  
  Test Connectivity:
  
  Use tools like SAP GUI or other connectivity tests to ensure that the connection to the backend system is functioning properly.
  Check if the backend system is up and running.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the EPM context data.
  Check roles and permissions in the backend system.
  
  
  
  Validate Data Model:
  
  Review the data model for any inconsistencies or missing data that could affect context retrieval.
  Run data consistency checks if available.
  
  
  
  Check Network Status:
  
  Ensure that there are no network issues affecting connectivity.
  If the issue persists, consult with your IT department to check for any network-related problems.
  
  
  
  Consult Logs:
  
  Check the application logs for more detailed error messages that can provide insights into the root cause of the issue.
  Look for any specific error codes or messages that accompany SEPM_TEST220.
  
  
  
  Update Software:
  
  Ensure that you are using the latest version of the EPM add-in and that all relevant patches and updates have been applied.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for EPM solutions for guidance on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the SEPM_TEST220 error effectively.