How To Fix SEPM_SALES_ON_DEMAND001 - Routing information has not been specified by sender

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPM_SALES_ON_DEMAND - EPM: Messages for the Sales On Demand scenario

• Message number: 001

• Message text: Routing information has not been specified by sender

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPM_SALES_ON_DEMAND001 - Routing information has not been specified by sender ?

  The SAP error message SEPM_SALES_ON_DEMAND001 with the description "Routing information has not been specified by sender" typically occurs in the context of the SAP Sales and Distribution (SD) module, particularly when dealing with sales orders or related processes in the SAP system.
  Cause:
  This error usually indicates that the system is expecting routing information for a sales order or delivery, but it has not been provided. This can happen due to several reasons:
  
  Missing Routing Data: The sales order or delivery does not have the necessary routing information defined.
  Configuration Issues: The system may not be properly configured to handle routing for the specific sales order type or delivery type.
  Master Data Issues: The master data for the materials or customers involved may not have the required routing information.
  Incompatibility with Business Processes: The business process being executed may require routing information that is not applicable or not set up in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Sales Order/Delivery: Review the sales order or delivery document to ensure that routing information is specified. You can do this by checking the relevant fields in the document.
  
  
  Maintain Routing Information:
  
  Go to the routing master data and ensure that the necessary routing is defined for the materials involved.
  If the routing is missing, create or update the routing information in the system.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system related to sales order processing and routing. Ensure that the settings align with your business processes.
  You may need to consult with your SAP configuration team to ensure that the routing is set up correctly for the relevant sales order types.
  
  
  
  Check Master Data:
  
  Verify that the material master and customer master data have the necessary routing information. This includes checking the relevant views in the material master (e.g., Work Scheduling view) and customer master.
  
  
  
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  Testing: After making the necessary changes, test the process again to ensure that the error does not reoccur.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VL01N (Create Outbound Delivery) to check and modify sales orders and deliveries.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP SD processes.