How To Fix SEPM_FPM024 - E-Mail address missing

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPM_FPM - EPM: Messages for FPM Applications

• Message number: 024

• Message text: E-Mail address missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPM_FPM024 - E-Mail address missing ?

  The SAP error message SEPM_FPM024, which indicates that an email address is missing, typically occurs in the context of the SAP Fiori applications or the SAP FPM (Floorplan Manager) framework. This error usually arises when a user tries to perform an action that requires an email address, but the system cannot find one associated with the user or the relevant configuration.
  Cause:
  
  Missing User Email Address: The most common cause is that the user profile does not have an email address assigned. This can happen if the user was created without an email or if the email field was left blank during user maintenance.
  Configuration Issues: There may be issues in the configuration of the application or the backend system that prevent the email address from being retrieved or recognized.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the email address information.
  
  Solution:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is encountering the error.
  Check the Address tab to ensure that the email address is filled in the E-mail field.
  If it is missing, enter a valid email address and save the changes.
  
  
  
  Verify Configuration:
  
  Ensure that the relevant configuration settings for the application are correctly set up to utilize email addresses.
  Check if there are any specific settings in the Fiori Launchpad or FPM configuration that might affect email retrieval.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access their own user data, including the email address.
  Review the roles and authorizations assigned to the user in transaction code PFCG (Role Maintenance).
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for Fiori applications and FPM to understand the requirements for email addresses in the context of the specific application you are using.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By ensuring that the user profile is complete and that the system configuration is correct, you should be able to resolve the SEPM_FPM024 error.