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How To Fix SEPM_EXCEPTIONS092 - Error sending e-mail


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SEPM_EXCEPTIONS - EPM: Exception Messages

  • Message number: 092

  • Message text: Error sending e-mail

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SEPM_EXCEPTIONS092 - Error sending e-mail ?

    The SAP error message SEPM_EXCEPTIONS092, which indicates an error in sending an email, can arise from various causes. Here are some common causes, potential solutions, and related information:

    Causes:

    1. SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly.
    2. Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
    3. Email Server Issues: The email server itself may be down or experiencing issues.
    4. Authorization Problems: The user or system may not have the necessary permissions to send emails.
    5. Incorrect Email Address: The recipient's email address may be incorrectly formatted or invalid.
    6. Email Size Limitations: The email being sent may exceed size limits set by the email server.

    Solutions:

    1. Check SMTP Configuration:

      • Go to transaction code SCOT in SAP.
      • Verify the SMTP settings, including the SMTP server address, port, and authentication details.
      • Ensure that the settings match those required by your email provider.
    2. Test Network Connectivity:

      • Use tools like ping or telnet to check if the SAP system can reach the email server.
      • Ensure that there are no firewall rules blocking the connection.
    3. Check Email Server Status:

      • Verify that the email server is operational and not experiencing downtime.
      • Check with your IT department or email service provider for any known issues.
    4. Review User Authorizations:

      • Ensure that the user or system account has the necessary authorizations to send emails.
      • Check the roles and profiles assigned to the user in transaction code SU01.
    5. Validate Email Addresses:

      • Double-check the format of the email addresses being used.
      • Ensure that there are no typos or invalid characters.
    6. Monitor Email Size:

      • If sending attachments, ensure that the total size of the email does not exceed the limits set by the email server.
      • Consider compressing attachments or reducing their size if necessary.

    Related Information:

    • SAP Notes: Check SAP Notes related to email sending issues for any specific patches or updates that may address the problem.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT (for configuring SMTP), SOST (to view sent emails), and SU01 (for user management).
    • Logs and Traces: Review logs in transaction SLG1 for any additional error messages or details that can help diagnose the issue.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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