Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now

Close

How To Fix SEPM_EXCEPTIONS084 - E-mail body is empty


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SEPM_EXCEPTIONS - EPM: Exception Messages

  • Message number: 084

  • Message text: E-mail body is empty

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SEPM_EXCEPTIONS084 - E-mail body is empty ?

    The SAP error message SEPM_EXCEPTIONS084 indicating that the "E-mail body is empty" typically occurs in the context of SAP's email functionality, particularly when using the SAP Business Workflow or SAP Business Process Management (BPM) to send emails. This error suggests that the system attempted to send an email, but the body of the email was not populated with any content.

    Causes:

    1. Missing Email Body Content: The most straightforward cause is that the email template or the content that is supposed to populate the email body is empty or not properly defined.
    2. Workflow Configuration Issues: If the email is triggered by a workflow, there may be issues in the workflow configuration that prevent the email body from being populated.
    3. Data Retrieval Issues: If the email body is supposed to be generated dynamically from data (e.g., from a database or a user input), there may be issues retrieving that data.
    4. Template Issues: If you are using a template for the email, the template may not be correctly set up or may not contain the necessary placeholders for dynamic content.

    Solutions:

    1. Check Email Template: Review the email template being used to ensure that it contains the necessary content and placeholders. Make sure that the template is correctly configured and that it is not empty.
    2. Review Workflow Configuration: If the email is part of a workflow, check the workflow configuration to ensure that the email body is being populated correctly. Look for any steps that might be missing or misconfigured.
    3. Debugging: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Analysis) to analyze the workflow instances and see if there are any errors or issues in the workflow that could lead to an empty email body.
    4. Check Data Sources: If the email body is generated from data, ensure that the data source is available and that the data is being retrieved correctly. You may need to check the logic that populates the email body.
    5. Test with Sample Data: If possible, test the email functionality with sample data to see if the issue persists. This can help isolate whether the problem is with specific data or a broader configuration issue.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to email functionality in your version of SAP.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (Text Management) for managing text elements, and SOST (SAPconnect Send Requests) for monitoring email sending.
    • Documentation: Review SAP documentation related to email configuration and workflows to ensure that all settings are correctly applied.

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis or technical team for further investigation, as they may have access to logs and additional tools to diagnose the problem.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker