How To Fix SEPM_DG023 - Error: List of Users is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPM_DG - EPM: Data Generator Messages

• Message number: 023

• Message text: Error: List of Users is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPM_DG023 - Error: List of Users is empty ?

  The SAP error message SEPM_DG023, which states "List of Users is empty," typically occurs in the context of the SAP Enterprise Portal or when dealing with user management in SAP systems. This error indicates that the system is unable to retrieve or display a list of users, which can be due to several reasons.
  Causes:
  
  No Users in the System: The most straightforward reason is that there are no users defined in the system or the specific user group you are trying to access.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to view the list of users.
  Configuration Issues: There may be a misconfiguration in the user management settings or the user group settings.
  Data Retrieval Issues: There could be issues with the underlying database or data retrieval mechanisms that prevent the system from fetching the user list.
  Filters Applied: If there are filters applied that restrict the visibility of users, it may result in an empty list.
  
  Solutions:
  
  Check User Existence: Verify that users are indeed created in the system. You can do this by checking the user management transactions (like SU01 for user maintenance).
  Review Authorizations: Ensure that the user has the necessary authorizations to view the user list. You may need to check roles and profiles assigned to the user.
  Check Configuration: Review the configuration settings related to user management and ensure that they are set up correctly. This includes checking user groups and any associated settings.
  Remove Filters: If there are any filters applied in the user list view, try removing them to see if users appear.
  Database Check: If you suspect a data retrieval issue, check the database for any inconsistencies or errors. You may need to consult with your database administrator.
  System Logs: Check the system logs (transaction SLG1) for any related error messages that might provide more context on why the user list is empty.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP documentation for user management and authorization concepts to ensure that you are following best practices.
  Community Forums: Consider searching or posting in SAP community forums or SAP support channels for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.