How To Fix SEPM_BOR_MESSAGES028 - EPM problem: Retrieval of product data for item position &1 has failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPM_BOR_MESSAGES - EPM: Messages for BOR objects, e.g. Product ( SEPM0002 )

• Message number: 028

• Message text: EPM problem: Retrieval of product data for item position &1 has failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SEPM_BOR_MESSAGES028 - EPM problem: Retrieval of product data for item position &1 has failed ?

  The SAP error message SEPM_BOR_MESSAGES028, which indicates that there was a failure in retrieving product data for a specific item position, can arise from various issues. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Data Inconsistency: The product data for the specified item position may not exist or may be inconsistent in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the product data.
  Configuration Issues: There may be configuration problems in the SAP system that prevent the retrieval of product data.
  Network Issues: Temporary network issues or connectivity problems with the backend system can lead to this error.
  System Performance: If the system is under heavy load, it may fail to retrieve data in a timely manner.
  Incorrect Item Position: The item position specified in the error message may be incorrect or not properly defined.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify that the product data exists for the specified item position. You can do this by checking the relevant tables in the SAP database.
  Use transaction codes like SE16 or SE11 to inspect the data.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the product data. This can be checked in the user roles and profiles.
  
  
  
  Configuration Review:
  
  Check the configuration settings related to product data retrieval. This may involve reviewing settings in the relevant modules (e.g., MM, SD).
  Ensure that all necessary settings for the product master data are correctly configured.
  
  
  
  Network and System Performance:
  
  Check for any network issues that may be affecting connectivity to the database.
  Monitor system performance and load. If the system is slow, consider optimizing performance or checking for background jobs that may be consuming resources.
  
  
  
  Validate Item Position:
  
  Double-check the item position referenced in the error message to ensure it is correct and properly defined in the system.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE16 (Data Browser), SE11 (Data Dictionary), and SU53 (Authorization Check) for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.