How To Fix SEPM_BO_COMMON017 - Error during communication step &1 has occured

SAP Error Message - Details

• Message type: E = Error

• Message class: SEPM_BO_COMMON - EPM: Common Messages for EPM Business Objects

• Message number: 017

• Message text: Error during communication step &1 has occured

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SEPM_BO_COMMON017 - Error during communication step &1 has occured ?

  The SAP error message SEPM_BO_COMMON017, which indicates "Error during communication step &1 has occurred," typically arises in the context of SAP BusinessObjects or SAP Business Technology Platform (BTP) when there is a failure in communication between different components or systems. This error can occur due to various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the BusinessObjects server or other components.
  Configuration Errors: Incorrect configuration settings in the SAP system or BusinessObjects can lead to communication failures.
  Authentication Issues: Problems with user authentication or authorization can prevent successful communication.
  Service Availability: The service or component you are trying to communicate with may be down or not responding.
  Version Compatibility: Incompatibility between different versions of SAP components or BusinessObjects can lead to communication errors.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between systems.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the systems involved. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Verify the configuration settings in both the SAP system and BusinessObjects. Ensure that all necessary parameters are correctly set.
  Check User Permissions: Ensure that the user account being used has the necessary permissions to access the required services.
  Service Status: Check the status of the services involved in the communication. Restart any services that may be down.
  Review Logs: Look at the logs for both the SAP system and BusinessObjects for more detailed error messages that can provide additional context.
  Update Components: Ensure that all components are up to date and compatible with each other. Check for any patches or updates that may resolve known issues.
  Firewall Settings: Review firewall settings to ensure that they are not blocking the required ports for communication.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for BusinessObjects and the specific components you are using for more detailed configuration and troubleshooting guidance.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues and can share their solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.